# OVHcloud: [DE1][Storage] - Ceph volumes incident notification

- Provider: [OVHcloud](https://outages.live/ovhcloud.md)
- Type: Incident
- State: Resolved
- Worst impact: Degraded performance
- Started: 2026-09-13 12:51 UTC
- Resolved: 2026-09-13 15:15 UTC (lasted 2 h 25 min)
- Components: DE1, Storage || Block storage - DE1
- Official update: https://stspg.io/ps747wl3jq2m

## Updates from OVHcloud

### resolved, 2026-09-13 15:15 UTC

We are pleased to inform you that the incident affecting our Storage offering has been resolved. Start time : 13/09/2026 12:43 UTC End time : 13/09/2026 15:11 UTC Root Cause : A service disruption occurred due to an unexpected infrastructure failure. We apologize for any inconvenience caused and appreciate your understanding.

### identified, 2026-09-13 12:51 UTC

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Storage offer on the specific DE1 region. Here are some supplementary details : Start time : 13/09/2026 12:43 UTC Impacted Service(s) : Some Ceph volumes are experiencing temporary performance degradation in this region. Customers Impact : Customers may experience performance degradation and reduced data redundancy. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. We thank you for your understanding and patience throughout this incident.