# OVHcloud: [GRA3][Dedicated Servers] - Rack GRA0325B05A incident notification

> OVHcloud reports that the vRack network does not work in rack GRA0325B05A in the GRA region. This affects Dedicated Servers in that rack. OVHcloud identified the cause as a cooling system issue. OVHcloud teams work to restore service.

- Provider: [OVHcloud](https://outages.live/ovhcloud.md)
- Type: Incident
- State: identified
- Worst impact: Partial outage
- Started: 2026-11-14 06:32 UTC
- Components: GRA, Dedicated Servers || Network - GRA
- Official update: https://stspg.io/9k6xbzcf2392

## Updates from OVHcloud

### identified, 2026-11-14 06:42 UTC

We are currently experiencing an incident affecting our Dedicated Servers offering in the rack GRA0325B05A. The root cause has been identified. Please find the details of this incident below : Start time : 14/11/2026 06:15 UTC Impacted Service(s) : vRack network is temporarily unavailable in the specified rack. Customers Impact : Customers are temporarily unable to access and use their servers through vRack network. Root Cause : This incident is caused by a cooling system issue. Ongoing Actions : Our teams are actively working to restore service as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

### investigating, 2026-11-14 06:33 UTC

We are currently experiencing an incident affecting our Dedicated Servers offering, which is causing temporary availability issues in the rack GRA0325B05A. Please find the details of this incident below : Start time : 14/11/2026 06:15 UTC Impacted Service(s) : vRack network is temporarily unavailable in the specified rack. Customers Impact : Customers are temporarily unable to access and use their servers through vRack network. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.