# OVHcloud: [SGP1][Dedicated Servers] - Rack 040816B incident notification

> The public network does not work for OVHcloud Dedicated Servers in rack 040816B in the SGP region. OVHcloud reports that this incident is resolved. The outage lasted 15 minutes, from 06:54 UTC to 07:09 UTC. A network equipment issue caused the incident.

- Provider: [OVHcloud](https://outages.live/ovhcloud.md)
- Type: Incident
- State: Resolved
- Worst impact: Partial outage
- Started: 2026-11-10 07:07 UTC
- Resolved: 2026-11-10 07:13 UTC (lasted 6 min)
- Components: SGP, Dedicated Servers || Global Infrastructure - SGP
- Official update: https://stspg.io/cy8dhh6ssfsg

## Updates from OVHcloud

### resolved, 2026-11-10 07:13 UTC

We would like to inform you that the incident affecting our Dedicated Servers offering has now been resolved. Please find the details of this incident below : Start time : 10/11/2026 06:54 UTC End time : 10/11/2026 07:09 UTC Impacted Service(s) : Public network was temporarily unavailable in the specified rack. Customers Impact : Customers were temporarily unable to access and use their servers through public network. Root Cause : This incident was caused by a network equipment issue. We thank you for your understanding and patience throughout this incident.

### investigating, 2026-11-10 07:09 UTC

We are currently experiencing an incident affecting our Dedicated Servers offering, which is causing temporary availability issues in the rack 040816B. Please find the details of this incident below : Start time : 10/11/2026 06:54 UTC Impacted Service(s) : Public network is temporarily unavailable in the specified rack. Customers Impact : Customers are temporarily unable to access and use their servers through public network. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.