# OpenAI: Elevated error rates across paid ChatGPT plans

> OpenAI reported elevated error rates for some users on paid ChatGPT plans when they sent messages. OpenAI applied a mitigation and monitored the affected services. The incident is resolved and lasted about 114 minutes.

- Provider: [OpenAI](https://outages.live/openai.md)
- Type: Incident
- State: Resolved
- Worst impact: Degraded performance
- Started: 2026-11-04 22:38 UTC
- Resolved: 2026-11-05 00:32 UTC (lasted 1 h 54 min)
- Official update: https://status.openai.com

## Updates from OpenAI

### resolved, 2026-11-05 00:32 UTC

All affected services are operating normally again. We’re sorry for the disruption, and we appreciate your patience.

### monitoring, 2026-11-04 22:51 UTC

We’ve applied a mitigation and are monitoring the affected services to confirm recovery.

### identified, 2026-11-04 22:39 UTC

Some users on paid ChatGPT plans may see errors when sending messages. We are working on implementing a mitigation.