# OpenAI: Unable to start new Workspace Agent runs

> OpenAI reports that users cannot start new Workspace Agent runs. OpenAI is investigating the issue.

- Provider: [OpenAI](https://outages.live/openai.md)
- Type: Incident
- State: investigating
- Worst impact: Major outage
- Started: 2026-11-11 22:50 UTC
- Official update: https://status.openai.com

## Updates from OpenAI

### investigating, 2026-11-11 22:51 UTC

We are investigating an issue preventing users from starting new Workspace Agent runs. We will share another update as more information becomes available.