# OpenAI: Elevated errors with ChatGPT billing and Ads billing

> OpenAI reports errors with ChatGPT billing, including checkout, and with Ads invoice retrieval. OpenAI monitored the recovery. The incident is resolved and lasted 77 minutes.

- Provider: [OpenAI](https://outages.live/openai.md)
- Type: Incident
- State: Resolved
- Worst impact: Operational
- Started: 2026-11-14 04:11 UTC
- Resolved: 2026-11-14 05:27 UTC (lasted 1 h 17 min)
- Official update: https://status.openai.com

## Updates from OpenAI

### resolved, 2026-11-14 05:27 UTC

All affected services are operating normally again. We’re sorry for the disruption, and we appreciate your patience.

### monitoring, 2026-11-14 04:12 UTC

We are monitoring recovery from errors affecting ChatGPT billing, including checkout, and Ads invoice retrieval.