# OpenAI: Elevated errors affecting the Microsoft 365 connector

> The Microsoft 365 connector does not work correctly. New connections may fail and tools may not work as expected. OpenAI reports that it is investigating the issue.

- Provider: [OpenAI](https://outages.live/openai.md)
- Type: Incident
- State: investigating
- Worst impact: Degraded performance
- Started: 2026-11-12 18:29 UTC
- Official update: https://status.openai.com

## Updates from OpenAI

### investigating, 2026-11-12 18:30 UTC

We’re investigating an issue with Microsoft connectors where new connections may be broken and tools are not working as expected. We’ll share an update when we know more.