# ngrok: SSO session validation errors on dashboard.ngrok.com

- Provider: [ngrok](https://outages.live/ngrok.md)
- Type: Incident
- State: Resolved
- Worst impact: Degraded performance
- Started: 2026-09-17 15:10 UTC
- Resolved: 2026-09-17 20:37 UTC (lasted 5 h 27 min)
- Components: Dashboard (https://dashboard.ngrok.com)
- Official update: https://stspg.io/0w3vhphs2k4v

## Updates from ngrok

### resolved, 2026-09-17 20:37 UTC

This incident has been resolved.

### monitoring, 2026-09-17 15:36 UTC

We've identified an individual host that was experiencing networking issues and removed it from our infrastructure.

### investigating, 2026-09-17 15:10 UTC

Users logging into dashboard.ngrok.com via SSO are encountering errors related to session validation.