# New Relic: Data Irregularities in US Region

> Data irregularities affected the Browser Agent, Mobile Agent, and their data ingest paths in the US region. Some customers had delays in queries, charts, and dashboards, and delayed or missing alert notifications. New Relic reports that the issue is resolved. It lasted 23 minutes.

- Provider: [New Relic](https://outages.live/newrelic.md)
- Type: Incident
- State: Resolved
- Worst impact: Partial outage
- Started: 2026-11-02 13:43 UTC
- Resolved: 2026-11-02 14:06 UTC (lasted 23 min)
- Components: Browser Agent : US, Mobile Agent : US, Data Ingest : US - Browser Agent : US, Data Ingest : US - Mobile Agent : US
- Official update: https://stspg.io/gyzyj8m4dwvp

## Updates from New Relic

### resolved, 2026-11-02 14:06 UTC

Between 13:09 and 13:58 UTC on November 2nd, we experienced an issue in the US region where some customers may have experienced a delay in queries, charts, and dashboards as well as delayed or missing alert notifications for related data. The issue is now resolved and our services are operating as expected.

### investigating, 2026-11-02 13:51 UTC

We are investigating an issue where some customers in the US region may experience a delay in queries, charts, and dashboards as well as delayed or missing alert notifications for related data. Our engineering teams are engaged and are actively working to resolved the issue.

### investigating, 2026-11-02 13:48 UTC

We are continuing to investigate this issue.

### investigating, 2026-11-02 13:45 UTC

We are investigating an issue where some customers in the US region may experience a delay in queries, charts, and dashboards as well as delayed or missing alert notifications for related data. Our engineering teams are engaged and are actively working to resolved the issue.