# Neon: Neon Database Connectivity Issues - AWS us-east-1

> Neon database connectivity is degraded in the AWS us-east-1 region. Connections to or queries on databases in that region can fail or time out. Neon reports that the incident is under investigation.

- Provider: [Neon](https://outages.live/neon.md)
- Type: Incident
- State: investigating
- Worst impact: Degraded performance
- Started: 2026-11-13 17:57 UTC
- Components: Database Connectivity, AWS us-east-1
- Official update: https://neonstatus.com

## Updates from Neon

### investigating, 2026-11-13 18:15 UTC

Impact Summary Starting at 13 November 2026 17:20 UTC, Neon database connectivity in the AWS us-east-1 region may fail to connect to or query affected databases. Symptoms Customers may observe: Intermittent errors or timeouts when connecting to databases hosted in the AWS us-east-1 region. Brief connection failures while failover to secondary infrastructure completes. Recommendations No customer action is required at this time. Next Update We will provide another update within 1 hour, or sooner if there is a material change in service status.

### investigating, 2026-11-13 18:00 UTC

We are actively investigating an issue with a Neon service. Next Update We will provide another update within 1 hour, or sooner if there is a material change in service status.