# Mux: RTMP and SRT live streams disconnection

> Mux Video - Live had a partial outage. A small number of RTMP and SRT live streams disconnected. Mux reports that the incident is resolved. It lasted about 70 minutes.

- Provider: [Mux](https://outages.live/mux.md)
- Type: Incident
- State: Resolved
- Worst impact: Partial outage
- Started: 2026-11-04 18:10 UTC
- Resolved: 2026-11-04 19:21 UTC (lasted 1 h 10 min)
- Components: Mux Video - Live
- Official update: https://stspg.io/cqmj9bcs4g69

## Updates from Mux

### resolved, 2026-11-04 19:21 UTC

This incident has been resolved.

### monitoring, 2026-11-04 19:12 UTC

A fix has been implemented and we are monitoring the results.

### identified, 2026-11-04 18:12 UTC

We have experienced a small number of RTMP and SRT live streams disconnecting; most reconnected automatically within minutes. We have identified the likely cause and are working on a fix to prevent recurrence.