# Mux: RTMP and SRT live streams disconnects

> Mux Video - Live had RTMP and SRT live stream disconnects. Mux reported the incident as resolved. The incident lasted about 159 minutes.

- Provider: [Mux](https://outages.live/mux.md)
- Type: Incident
- State: Resolved
- Worst impact: Degraded performance
- Started: 2026-11-04 22:23 UTC
- Resolved: 2026-11-05 01:02 UTC (lasted 2 h 39 min)
- Components: Mux Video - Live
- Official update: https://stspg.io/bgkx761z6qpx

## Updates from Mux

### resolved, 2026-11-05 01:02 UTC

This incident has been resolved.

### monitoring, 2026-11-05 00:51 UTC

A fixed was applied to production and we are monitoring the system.

### identified, 2026-11-04 23:45 UTC

We have tested a fix for this issue and are working on rolling it out to production.

### identified, 2026-11-04 23:39 UTC

We have tested a fix for this issue and working on rolling it out to production.

### identified, 2026-11-04 22:54 UTC

We are continuing to work on a fix for this issue.

### identified, 2026-11-04 22:24 UTC

The issue has been identified and a fix is being implemented.