# monday.com: Investigating issues with automations involving Outlook

> monday.com reports that automations involving Outlook do not work. The affected components are Automations, US - Automations, and AUS - Automations. monday.com identified the cause and is working to restore service. The outage started 10 minutes ago and continues.

- Provider: [monday.com](https://outages.live/monday.md)
- Type: Incident
- State: identified
- Worst impact: Degraded performance
- Started: 2026-11-12 21:05 UTC
- Components: Automations, US - Automations, AUS - Automations
- Official update: https://stspg.io/l05sfwvbnq25

## Updates from monday.com

### identified, 2026-11-12 21:15 UTC

Our team has identified the root cause of the issue affecting automations and is working to resume regular service usage. We are waiting on issues to be resolved on Microsoft's side, but we will continue to provide updates on any progress.

### investigating, 2026-11-12 21:06 UTC

We are currently experiencing issues related to our automations involving Outlook due to the Microsoft outage. Our team is working to resolve this as quickly as possible.