# Modal: Dashboard and sandbox outage

- Provider: [Modal](https://outages.live/modal.md)
- Type: Incident
- State: Resolved
- Worst impact: Major outage
- Started: 2026-09-16 18:29 UTC
- Resolved: 2026-09-16 18:43 UTC (lasted 14 min)
- Components: Dashboard, Deployment, Sandboxes
- Official update: https://status.modal.com

## Updates from Modal

### resolved, 2026-09-16 18:43 UTC

We're observing recovery of impacted services and will continue to monitor.

### downtime, 2026-09-16 18:39 UTC

We've identified the source of the issue and remediated.

### downtime, 2026-09-16 18:29 UTC

We're currently tracking an outage for our customer dashboard and sandboxes. We will update as we have more information.