# LaunchDarkly: Email notifications are not being delivered

> LaunchDarkly email notifications were not delivered, including verification emails for sign-ins from a new device or browser. The components affected were Emails and notifications, and Automations (non-core functionality) for Emails and notifications. LaunchDarkly reports that the incident is resolved, and it lasted 26 minutes.

- Provider: [LaunchDarkly](https://outages.live/launchdarkly.md)
- Type: Incident
- State: Resolved
- Worst impact: Degraded performance
- Started: 2026-11-09 14:48 UTC
- Resolved: 2026-11-09 15:14 UTC (lasted 26 min)
- Components: Emails and notifications, Automations (non-core functionality) - Emails and notifications
- Official update: https://stspg.io/d7j0931pyy44

## Updates from LaunchDarkly

### resolved, 2026-11-09 15:14 UTC

Delivery is fully restored. This incident has been resolved.

### monitoring, 2026-11-09 15:09 UTC

We identified an issue that prevented some email notifications from LaunchDarkly from being delivered, including verification emails sent when signing in from a new device or browser. A fix has been applied and emails are now being delivered. We're continuing to monitor to confirm delivery is fully restored.

### investigating, 2026-11-09 14:51 UTC

We are investigating an issue where email notifications from LaunchDarkly are not being delivered. This includes emails such as organization verification codes sent when signing in from a new device or browser. We are working to restore email delivery and will post an update as soon as it is resolved.