# Knock: Workflow processing and message delivery errors

- Provider: [Knock](https://outages.live/knock.md)
- Type: Incident
- State: Resolved
- Worst impact: Partial outage
- Started: 2026-08-31 16:42 UTC
- Resolved: 2026-08-31 18:26 UTC (lasted 1 h 45 min)
- Official update: https://status.knock.app

## Updates from Knock

### resolved, 2026-08-31 18:26 UTC

This incident has now been resolved and the service is now fully operational.

### monitoring, 2026-08-31 17:35 UTC

A fix has been implemented, and we're currently monitoring the service.

### monitoring, 2026-08-31 16:59 UTC

A fix has been implemented, and we're currently monitoring the service. Earlier failing workflows are being retried.

### identified, 2026-08-31 16:42 UTC

Some customers may seen errors in workflow run processing. We've identified the issue and are rolling out a fix.