# Jina AI: Degraded performance: jina-clip-v2

> Jina AI reports degraded performance on the jina-clip-v2 service in the us-central1 region. The service is resolved. The outage lasted 45 minutes.

- Provider: [Jina AI](https://outages.live/jina.md)
- Type: Incident
- State: Resolved
- Worst impact: Degraded performance
- Started: 2026-11-14 08:55 UTC
- Resolved: 2026-11-14 09:40 UTC (lasted 45 min)
- Components: jina-clip-v2
- Official update: https://stspg.io/40jjzz29l8p2

## Updates from Jina AI

### resolved, 2026-11-14 09:40 UTC

Service has recovered. Error rate: 0.00%

### investigating, 2026-11-14 09:36 UTC

Service jina-clip-v2 is experiencing issues. - Current P99 latency: 11683ms (baseline: 11683ms) - Current error rate: 1.94% (baseline: 1.94%) - Request count (5min): 463 - Region: us-central1 Status: Degraded Performance Reason: Latency above SLO: P99=11683ms (SLO: 5000ms)

### investigating, 2026-11-14 09:33 UTC

Service jina-clip-v2 is experiencing issues. - Current P99 latency: 11854ms (baseline: 11854ms) - Current error rate: 6.00% (baseline: 6.00%) - Request count (5min): 633 - Region: us-central1 Status: Degraded Performance Reason: Latency above SLO: P99=11854ms (SLO: 5000ms)

### investigating, 2026-11-14 09:27 UTC

Service jina-clip-v2 is experiencing issues. - Current P99 latency: 12326ms (baseline: 12326ms) - Current error rate: 7.60% (baseline: 7.60%) - Request count (5min): 487 - Region: us-central1 Status: Degraded Performance Reason: Latency above SLO: P99=12326ms (SLO: 5000ms)

### investigating, 2026-11-14 09:21 UTC

Service jina-clip-v2 is experiencing issues. - Current P99 latency: 11185ms (baseline: 11185ms) - Current error rate: 7.71% (baseline: 7.71%) - Request count (5min): 506 - Region: us-central1 Status: Degraded Performance Reason: Latency above SLO: P99=11185ms (SLO: 5000ms)

### investigating, 2026-11-14 09:18 UTC

Service jina-clip-v2 is experiencing issues. - Current P99 latency: 11909ms (baseline: 11909ms) - Current error rate: 3.24% (baseline: 3.24%) - Request count (5min): 1141 - Region: us-central1 Status: Degraded Performance Reason: Latency above SLO: P99=11909ms (SLO: 5000ms)

### investigating, 2026-11-14 09:12 UTC

Service jina-clip-v2 is experiencing issues. - Current P99 latency: 11209ms (baseline: 11209ms) - Current error rate: 3.80% (baseline: 3.80%) - Request count (5min): 1027 - Region: us-central1 Status: Degraded Performance Reason: Latency above SLO: P99=11209ms (SLO: 5000ms)

### investigating, 2026-11-14 09:06 UTC

Service jina-clip-v2 is experiencing issues. - Current P99 latency: 11182ms (baseline: 11182ms) - Current error rate: 5.54% (baseline: 5.54%) - Request count (5min): 668 - Region: us-central1 Status: Degraded Performance Reason: Latency above SLO: P99=11182ms (SLO: 5000ms)

### investigating, 2026-11-14 09:03 UTC

Service jina-clip-v2 is experiencing issues. - Current P99 latency: 11253ms (baseline: 11253ms) - Current error rate: 7.96% (baseline: 7.96%) - Request count (5min): 465 - Region: us-central1 Status: Degraded Performance Reason: Latency above SLO: P99=11253ms (SLO: 5000ms)

### investigating, 2026-11-14 08:57 UTC

Service jina-clip-v2 is experiencing issues. - Current P99 latency: 11195ms (baseline: 11195ms) - Current error rate: 6.98% (baseline: 6.98%) - Request count (5min): 430 - Region: us-central1 Status: Degraded Performance Reason: Latency above SLO: P99=11195ms (SLO: 5000ms)