# imgix: Increased errors for new render requests

- Provider: [imgix](https://outages.live/imgix.md)
- Type: Incident
- State: Resolved
- Worst impact: Partial outage
- Started: 2026-09-01 15:30 UTC
- Resolved: 2026-09-01 16:22 UTC (lasted 51 min)
- Components: Rendering Infrastructure
- Official update: https://stspg.io/1142h2x7nbqh

## Updates from imgix

### resolved, 2026-09-01 16:22 UTC

This incident has been resolved.

### monitoring, 2026-09-01 16:07 UTC

Error rates have returned to normal levels. We are continuing to monitor the situation while awaiting an update from Google Cloud.

### identified, 2026-09-01 15:35 UTC

We have identified a correlation with an ongoing Google Cloud incident, which reports elevated packet loss and errors for multiple services. We will continue to monitor error rates and provide further updates as Google Cloud shares more information.

### identified, 2026-09-01 15:30 UTC

We've identified an increase in errors for new rendering requests due to an ongoing incident with an upstream provider.