# Hugging Face: Degraded performance - AWS CDN (Singapore)

> Hugging Face reports degraded performance on the AWS CDN in the Singapore region. The incident started at 06:30 UTC. Hugging Face resolved the issue at 08:46 UTC. The outage lasted 2 hours and 16 minutes.

- Provider: [Hugging Face](https://outages.live/huggingface.md)
- Type: Incident
- State: Resolved
- Worst impact: Degraded performance
- Started: 2026-11-13 06:30 UTC
- Resolved: 2026-11-13 08:46 UTC (lasted 2 h 16 min)
- Components: AWS CDN
- Official update: https://status.huggingface.co

## Updates from Hugging Face

### resolved, 2026-11-13 08:46 UTC

The issue affecting download performance on the AWS CDN in the Singapore region has been resolved. Performance has been back to normal since 08:46 UTC. We apologize for the inconvenience.

### degraded, 2026-11-13 08:24 UTC

We are investigating degraded performance on the AWS CDN in the Singapore region since 06:30 UTC. Downloads of files that are not yet cached may be slower than usual. Error rates remain low. We will share an update as soon as we know more.