# Hetzner: Fault report for Cloud DNS API and reverse DNS APIs (Primary IP, Floating IPs, Cloud Server, Load Balancer)

> Hetzner reports that the Cloud DNS API and the reverse DNS APIs for Primary IPs, Floating IPs, Cloud Servers and Load Balancers did not work. Managed Certificate issuance was also affected. Hetzner reports that the outage is resolved. It lasted about 58 minutes.

- Provider: [Hetzner](https://outages.live/hetzner.md)
- Type: Incident
- State: Resolved
- Worst impact: Major outage
- Started: 2026-11-03 08:58 UTC
- Resolved: 2026-11-03 09:55 UTC (lasted 58 min)
- Components: Cloud
- Official update: https://status.hetzner.com/incident/ca26bc3c-8872-43eb-8215-69e85ee23081

## Updates from Hetzner

### resolved, 2026-11-03 09:55 UTC

The cause has be resolved, we currently monitor the systems.

### monitoring, 2026-11-03 09:45 UTC

The cause has be resolved, we currently monitor the systems.

### identified, 2026-11-03 09:42 UTC

The cause of the issue has been identified. Our technicians are working to resolve the issue.

### investigating, 2026-11-03 09:12 UTC

We have encountered an issue with the Cloud DNS API, the reverse DNS APIs (Primary IPs, Floating IP, Cloud Server and Load Balancers) and Managed Certificate issuance

### investigating, 2026-11-03 09:06 UTC

We have encountered an issue with the Cloud DNS API and the reverse DNS APIs (Primary IPs, Floating IP, Cloud Server and Load Balancers)