# Hetzner: API failure for metrics

> Hetzner reports an API failure for metrics on the Cloud component. Hetzner has identified the issue and a fix is in progress.

- Provider: [Hetzner](https://outages.live/hetzner.md)
- Type: Incident
- State: in_progress
- Worst impact: Major outage
- Started: 2026-11-13 15:01 UTC
- Components: Cloud
- Official update: https://status.hetzner.com/incident/023dbf81-e73c-42fd-b79b-a604f6eecf4d

## Updates from Hetzner

### in_progress, 2026-11-13 15:06 UTC

We have identified the issue and are working on a fix. The service will be available again once the fix has been applied.