# Helicone: Major outage

> The EU API did not work during a major outage. Helicone reports that the incident is resolved. The outage lasted about 3 minutes.

- Provider: [Helicone](https://outages.live/helicone.md)
- Type: Incident
- State: Resolved
- Worst impact: Major outage
- Started: 2026-11-06 09:09 UTC
- Resolved: 2026-11-06 09:12 UTC (lasted 3 min)
- Components: EU API
- Official update: https://status.helicone.ai

## Updates from Helicone

### resolved, 2026-11-06 09:12 UTC

No text.

### degraded_components, 2026-11-06 09:09 UTC

No text.