# Grafana Cloud: Elevated query errors for Grafana Cloud Metrics in prod-us-east-3

> Grafana Cloud Metrics queries fail for some customers in prod-us-east-3. The query errors have stopped, and Grafana Cloud monitors the service to confirm it stays stable.

- Provider: [Grafana Cloud](https://outages.live/grafana.md)
- Type: Incident
- State: monitoring
- Worst impact: Degraded performance
- Started: 2026-11-11 20:21 UTC
- Official update: https://stspg.io/k3cgsqwglmzn

## Updates from Grafana Cloud

### monitoring, 2026-11-11 20:24 UTC

Between 17:21 and 17:41 UTC, a small percentage of metrics queries for some Grafana Cloud Metrics customers in the prod-us-east-3 region failed. Ingestion was not affected. Query errors have stopped, and we are monitoring the service to confirm it stays stable.