# Grafana Cloud: Cloud Logs writes - Elevated latency and error rates in prod-eu-central-0

> Grafana Cloud Cloud Logs writes had high latency and error rates in prod-eu-central-0. The affected components were AWS Switzerland - prod-eu-central-0 and Logs - AWS Switzerland - prod-eu-central-0. Grafana Cloud reports that this incident is resolved, and it lasted about 17 minutes.

- Provider: [Grafana Cloud](https://outages.live/grafana.md)
- Type: Incident
- State: Resolved
- Worst impact: Operational
- Started: 2026-11-10 08:03 UTC
- Resolved: 2026-11-10 08:20 UTC (lasted 17 min)
- Components: AWS Switzerland - prod-eu-central-0, Logs - AWS Switzerland - prod-eu-central-0
- Official update: https://stspg.io/m2ykdxy6012r

## Updates from Grafana Cloud

### resolved, 2026-11-10 08:20 UTC

We're observing a continued period of recovery and will mark this as resolved.

### monitoring, 2026-11-10 08:06 UTC

Cloud Logs writes have experienced elevated latency and error rates in prod-eu-central-0 from 07:05 UTC to 07:08 UTC, and 07:25 UTC to 07:45 UTC. The latency has been mitigated and we are currently monitoring.