# Grafana Cloud: Elevated Request Errors for Grafana Across Multiple Regions

> Grafana request errors affected multiple Grafana Cloud regions. Dashboards and Explore queries loaded slowly or failed. Grafana Cloud reports the incident resolved. The incident lasted about 1 hour 12 minutes.

- Provider: [Grafana Cloud](https://outages.live/grafana.md)
- Type: Incident
- State: Resolved
- Worst impact: Degraded performance
- Started: 2026-11-03 12:40 UTC
- Resolved: 2026-11-03 13:42 UTC (lasted 1 h 1 min)
- Components: AWS Australia - prod-au-southeast-1, AWS Australia - prod-au-southeast-2, AWS Brazil - prod-sa-east-1, AWS Canada prod-ca-central-1, AWS Canada - prod-ca-east-0, AWS Germany - prod-eu-west-2, AWS Germany - prod-eu-west-4, AWS Germany prod-eu-central-1, AWS India - prod-ap-south-1, AWS Indonesia - prod-ap-southeast-2, AWS Indonesia - prod-ap-southeast-3, AWS Ireland eu-west-1, AWS Ireland - prod-eu-west-6, AWS Japan - prod-ap-northeast-0, AWS Singapore - prod-ap-southeast-1, AWS Sweden eu-north-1, AWS Sweden - prod-eu-north-0, AWS Switzerland - prod-eu-central-0, AWS Switzerland eu-central-2, AWS UAE - prod-me-central-1, AWS UK - prod-gb-south-1, AWS US East (OH) - prod-us-east-0, AWS East (VA) prod-us-east-1, AWS US East (OH) - prod-us-east-2, AWS US West - prod-us-west-0, AWS US East (VA) - prod-us-east-3, AWS West prod-us-west-2, Azure US Central - us-central2, Azure Netherlands - prod-eu-west-3, Azure UAE - prod-me-central-2, GCP Australia - prod-au-southeast-0, GCP Belgium - prod-eu-west-0, GCP Brazil - prod-sa-east-0, GCP India - prod-ap-south-0, GCP Saudi Arabia - prod-me-central-0, GCP Singapore - prod-ap-southeast-0, GCP UK - prod-gb-south-0, GCP US Central - prod-us-central-0, GCP US Central - prod-us-central-3, GCP US Central - prod-us-central-4, GCP US Central - prod-us-central-7, GCP US East - prod-us-east-1, play.grafana.org, Federal Cloud - AWS US Gov West, Grafana - AWS Australia - prod-au-southeast-1, Grafana - AWS Australia - prod-au-southeast-2, Grafana - AWS Brazil - prod-sa-east-1, Grafana - AWS Canada prod-ca-central-1, Grafana - AWS Canada - prod-ca-east-0, Grafana - AWS Germany - prod-eu-west-2, Grafana - AWS Germany - prod-eu-west-4, Grafana - AWS Germany prod-eu-central-1, Grafana - AWS India - prod-ap-south-1, Grafana - AWS Indonesia - prod-ap-southeast-2, Grafana - AWS Indonesia - prod-ap-southeast-3, Grafana - AWS Ireland eu-west-1, Grafana - AWS Ireland - prod-eu-west-6, Grafana - AWS Japan - prod-ap-northeast-0, Grafana - AWS Singapore - prod-ap-southeast-1, Grafana - AWS Sweden eu-north-1, Grafana - AWS Sweden - prod-eu-north-0, Grafana - AWS Switzerland - prod-eu-central-0, Grafana - AWS Switzerland eu-central-2, Grafana - AWS UAE - prod-me-central-1, Grafana - AWS UK - prod-gb-south-1, Grafana - AWS US East (OH) - prod-us-east-0, Grafana - AWS East (VA) prod-us-east-1, Grafana - AWS US East (OH) - prod-us-east-2, Grafana - AWS US West - prod-us-west-0, Grafana - AWS US East (VA) - prod-us-east-3, Grafana - AWS West prod-us-west-2, Grafana - Azure US Central - us-central2, Grafana - Azure Netherlands - prod-eu-west-3, Grafana - Azure UAE - prod-me-central-2, Grafana - GCP Australia - prod-au-southeast-0, Grafana - GCP Belgium - prod-eu-west-0, Grafana - GCP Brazil - prod-sa-east-0, Grafana - GCP India - prod-ap-south-0, Grafana - GCP Saudi Arabia - prod-me-central-0, Grafana - GCP Singapore - prod-ap-southeast-0, Grafana - GCP UK - prod-gb-south-0, Grafana - GCP US Central - prod-us-central-0, Grafana - GCP US Central - prod-us-central-3, Grafana - GCP US Central - prod-us-central-4, Grafana - GCP US Central - prod-us-central-7, Grafana - GCP US East - prod-us-east-1, Grafana - play.grafana.org, Grafana - Federal Cloud - AWS US Gov West
- Official update: https://stspg.io/jmzh1gddhwsr

## Updates from Grafana Cloud

### resolved, 2026-11-03 13:42 UTC

Between approximately 12:10 UTC and 13:22 UTC on 3 November (about 1 hour 12 minutes), Grafana across multiple Grafana Cloud regions experienced elevated request errors, causing slow-loading or failing dashboards and Explore queries. The issue has been resolved and service has been fully restored.

### monitoring, 2026-11-03 13:30 UTC

We have identified the cause of the elevated request errors affecting Grafana across multiple Grafana Cloud regions and have applied a mitigation. We are seeing signs of recovery and are continuing to monitor closely. Customers may still see slow-loading or failing dashboards and Explore queries while recovery continues. Next update by 14:00 UTC.

### monitoring, 2026-11-03 13:03 UTC

We have identified the cause of the elevated request errors affecting Grafana across multiple Grafana Cloud regions and have applied a mitigation. We are seeing early signs of recovery and are monitoring closely. Customers may still see slow-loading or failing dashboards and Explore queries while recovery continues. Next update by 13:30 UTC.

### identified, 2026-11-03 13:00 UTC

We have identified the cause of the elevated request errors affecting Grafana across multiple Grafana Cloud regions and are applying mitigation. Customers may still see slow-loading or failing dashboards and Explore queries while recovery continues. Next update by 13:30 UTC.

### investigating, 2026-11-03 12:42 UTC

We are investigating some failed requests affecting Grafana across multiple Grafana Cloud regions, beginning at approximately 12:10 UTC. Customers may see slow-loading or failing dashboards and Explore queries, and some requests may time out or be cancelled. Our engineers are actively investigating. Next update by 13:30 UTC.