# Grafana Cloud: Degraded performance for Grafana Cloud Metrics in prod-us-central-7

> Grafana Cloud Metrics, Logs, and Traces do not work correctly in the prod-us-central-7 region. Some customers can see failed or delayed writes, query errors, and failed alerting and recording rule evaluations. Grafana Cloud is investigating the issue.

- Provider: [Grafana Cloud](https://outages.live/grafana.md)
- Type: Incident
- State: investigating
- Worst impact: Operational
- Started: 2026-11-11 20:37 UTC
- Official update: https://stspg.io/b9w7n973q0st

## Updates from Grafana Cloud

### investigating, 2026-11-11 20:45 UTC

We are investigating an issue affecting Grafana Cloud Metrics, Logs, and Traces in the prod-us-central-7 region. Some customers may see failed or delayed writes, query errors, and failed alerting and recording rule evaluations.

### investigating, 2026-11-11 20:39 UTC

We are investigating an issue affecting Grafana Cloud Metrics in the prod-us-central-7 region. Some customers may see failed or delayed metric writes, query errors, and failed alerting and recording rule evaluations.