# Grafana Cloud: October usage report visualization issue

> The October usage report in Grafana Cloud Cost Management and Billing shows 0. Grafana Cloud identified the problem and reports that a billing metrics exporter gave wrong usage data at month-end. Grafana Cloud works to backfill the correct data. Billing is not affected.

- Provider: [Grafana Cloud](https://outages.live/grafana.md)
- Type: Incident
- State: identified
- Worst impact: Degraded performance
- Started: 2026-11-03 22:00 UTC
- Components: Cost Management and Billing
- Official update: https://stspg.io/ksvgzjk4ctnl

## Updates from Grafana Cloud

### identified, 2026-11-03 22:03 UTC

There was an issue with our billing metrics exporter that caused us to mis-report usage for October at month-end. This is causing October usage to be reported as 0 in our cost management app. We are working to backfill the correct data. Note that this did not affect billing, and is only a visualization issue.