# Front: [us-west-1] High API latency currently causing delays

> Front reported high API latency in the us-west-1 region. The App, Real time events, and API and integrations components had degraded performance. Front reported the incident resolved after 86 minutes.

- Provider: [Front](https://outages.live/front.md)
- Type: Incident
- State: Resolved
- Worst impact: Degraded performance
- Started: 2026-11-04 16:24 UTC
- Resolved: 2026-11-04 17:50 UTC (lasted 1 h 26 min)
- Components: App, Real time events, API and integrations
- Official update: https://stspg.io/htt3hcmw1mmk

## Updates from Front

### resolved, 2026-11-04 17:50 UTC

The incident has been resolved

### monitoring, 2026-11-04 17:12 UTC

All systems have returned to normal. API latency is back to normal levels and all queues have drained. We will continue monitoring to ensure stability.

### monitoring, 2026-11-04 16:48 UTC

Systems are returning to normal. Most processing queues have cleared, and API latency has recovered to normal levels. A few services are still working through remaining backlogs, so some customers may continue to experience delays. We are monitoring recovery closely.

### monitoring, 2026-11-04 16:45 UTC

We have applied a fix and currently monitoring our systems.

### identified, 2026-11-04 16:27 UTC

The issue has been identified and we are currently working to restore performance