# Dynatrace: Information regarding the global Microsoft 365 outage

> Parts of the Dynatrace Product and Dynatrace ecosystem services do not work, including email notifications, authentication/SSO, and Microsoft integrations, across the Analyze, Automate, AWS, Azure, and GCP regions. Dynatrace reports that it is investigating. The support portal works. Use the support portal for support cases and updates.

- Provider: [Dynatrace](https://outages.live/dynatrace.md)
- Type: Incident
- State: investigating
- Worst impact: Degraded performance
- Started: 2026-11-13 10:17 UTC
- Components: Dynatrace Product, Dynatrace ecosystem services, Analyze-AWS-americas, Analyze-AWS-emea, Analyze-AWS-asia-pacific, Analyze-Azure-americas, Analyze-Azure-asia-pacific, Analyze-Azure-emea, Analyze-GCP-americas, Analyze-GCP-asia-pacific, Analyze-GCP-emea, Automate-AWS-americas, Automate-AWS-emea, Automate-AWS-asia-pacific, Automate-Azure-americas, Automate-Azure-emea, Automate-Azure-asia-pacific, Automate-GCP-americas, Automate-GCP-emea, Automate-GCP-asia-pacific, Dynatrace Support Portal
- Official update: https://dynatrace.status.io

## Updates from Dynatrace

### investigating, 2026-11-13 10:18 UTC

The current global Microsoft outage may affect parts of the Dynatrace product and related services that rely on Microsoft, such as email notifications, authentication/SSO, and Microsoft integrations. Email notifications for support case updates may also be delayed. The support portal is working as expected. Please use it for support cases and updates. You can see the latest Microsoft status at: https://status.cloud.microsoft/m365