# Dropbox: Dropbox is not working as expected for some users

- Provider: [Dropbox](https://outages.live/dropbox.md)
- Type: Incident
- State: Resolved
- Worst impact: Degraded performance
- Started: 2026-08-21 13:18 UTC
- Resolved: 2026-08-21 15:12 UTC (lasted 1 h 55 min)
- Components: Desktop Application, Mobile Application, API
- Official update: https://stspg.io/dtb0fmvhtq1b

## Updates from Dropbox

### resolved, 2026-08-21 15:12 UTC

This incident has been resolved.

### monitoring, 2026-08-21 14:26 UTC

A fix has been implemented and we are monitoring the results.

### identified, 2026-08-21 14:15 UTC

The issue has been identified and a fix is being implemented.

### investigating, 2026-08-21 13:18 UTC

Dropbox is not working as expected for some users. We’re working to fix the problem as quickly as we can.