# Dropbox: Some Dropbox Protect features are not working correctly

- Provider: [Dropbox](https://outages.live/dropbox.md)
- Type: Incident
- State: Resolved
- Worst impact: Degraded performance
- Started: 2026-08-25 23:14 UTC
- Resolved: 2026-08-26 11:01 UTC (lasted 11 h 47 min)
- Components: Protect
- Official update: https://stspg.io/m932x061cpmc

## Updates from Dropbox

### resolved, 2026-08-26 11:01 UTC

This incident has been resolved.

### investigating, 2026-08-25 23:14 UTC

We are currently experiencing issues with the Items and Reports areas in Dropbox Protect, resulting in intermittent failures for some users. We are working to resolve the issue as quickly as possible. Thank you for your patience.