# Customer.io: Delays in message sending

> Customer.io reported delays in message sending on the Message Sending component. Customer.io later reported that the incident is resolved. Customer.io did not give the outage duration.

- Provider: [Customer.io](https://outages.live/customerio.md)
- Type: Incident
- State: resolved
- Worst impact: Partial outage
- Started: 2026-07-20 17:07 UTC
- Components: Message Sending
- Official update: https://stspg.io/2dq8l0949v0t

## Updates from Customer.io

### resolved, 2026-11-01 20:03 UTC

This incident has been resolved.