# Customer.io: Delays in processing and UI inaccessible for some customers in the US datacentre

> Customer.io reports delays in data processing and no access to the management interface for some customers in the US datacentre. Customer.io states that the incident is resolved.

- Provider: [Customer.io](https://outages.live/customerio.md)
- Type: Incident
- State: resolved
- Worst impact: Degraded performance
- Started: 2026-08-03 07:08 UTC
- Components: Data Processing, Management Interface
- Official update: https://stspg.io/b117q2fplxp8

## Updates from Customer.io

### resolved, 2026-11-01 20:03 UTC

This incident has been resolved. Thanks for your patience.