# Customer.io: Issues accessing EU accounts

> Customer.io reported that the Management Interface did not work for EU accounts. Customer.io later reported that the incident is resolved.

- Provider: [Customer.io](https://outages.live/customerio.md)
- Type: Incident
- State: resolved
- Worst impact: Partial outage
- Started: 2026-07-31 14:24 UTC
- Components: Management Interface
- Official update: https://stspg.io/l9jtfxkqffvg

## Updates from Customer.io

### resolved, 2026-11-01 20:03 UTC

This incident is resolved.