# Confluence: Degraded performance of Notifications

- Provider: [Confluence](https://outages.live/confluence.md)
- Type: Incident
- State: Resolved
- Worst impact: Degraded performance
- Started: 2026-08-24 19:22 UTC
- Resolved: 2026-08-24 23:15 UTC (lasted 3 h 53 min)
- Components: View Content, iOS App, Create and Edit, Android App, Comments, Authentication and User Management, Search, Administration, Notifications, Marketplace Apps, Purchasing & Licensing, Signup, Confluence Automations, Cloud to Cloud Migrations - Copy Product Data, Server to Cloud Migrations - Copy Product Data, Mobile - iOS App, Mobile - Android App
- Official update: https://stspg.io/4pygz54p4xst

## Updates from Confluence

### resolved, 2026-08-24 23:15 UTC

On August 24, 2026, some JIRA, JSM, and Confluence users may have experienced performance degradation resulting in increased latency in email, mobile, and Slack notifications. The issue has been resolved for newly created notifications, and service is operating normally. There may be older notifications that are being processed, and we expect them to be completed in next few hours.

### identified, 2026-08-24 21:30 UTC

We have identified the likely cause of the issue, and our teams are diligently working on a mitigation. Affected users may experience increased latency in email, mobile, and Slack notifications for JIRA, JSM, and Confluence. We will continue to share additional updates here as more information is available.

### investigating, 2026-08-24 20:25 UTC

Our teams have identified three impacted regions, and continue to investigate the increased latency affecting email, mobile, and Slack notifications for JIRA, JSM, and Confluence.

### investigating, 2026-08-24 19:22 UTC

We are actively investigating reports of performance degradation resulting in increased latency for email, mobile, and Slack notifications for JIRA, JSM, and Confluence. We will share updates here as more information is available.