# Chargebee: Avalara Service Degradation

- Provider: [Chargebee](https://outages.live/chargebee.md)
- Type: Incident
- State: Resolved
- Worst impact: Degraded performance
- Started: 2026-08-24 15:59 UTC
- Resolved: 2026-08-24 17:47 UTC (lasted 1 h 48 min)
- Components: Avalara, Third Party Integrations - Avalara
- Official update: https://stspg.io/4b08pdkx1y6z

## Updates from Chargebee

### resolved, 2026-08-24 17:47 UTC

This incident has been resolved.

### monitoring, 2026-08-24 15:59 UTC

Between 14:54 UTC and 15:32 UTC, we experienced intermittent errors with our tax calculation provider, Avalara, which temporarily impacted a few API requests. The errors have stopped, and we are continuing to monitor services to ensure stability.