# Chargebee: Signup Degradation

- Provider: [Chargebee](https://outages.live/chargebee.md)
- Type: Incident
- State: Resolved
- Worst impact: Degraded performance
- Started: 2026-09-03 19:03 UTC
- Resolved: 2026-09-03 19:53 UTC (lasted 50 min)
- Official update: https://stspg.io/dxzl2n2kb7db

## Updates from Chargebee

### resolved, 2026-09-03 19:53 UTC

This incident has been resolved.

### monitoring, 2026-09-03 19:52 UTC

A fix has been implemented and we are monitoring the results.

### identified, 2026-09-03 19:47 UTC

The issue has been identified and a fix is being implemented.

### investigating, 2026-09-03 19:03 UTC

We are investigating an issue that is preventing new users from signing up. We will provide an update as soon as we have more information.