# Buildkite: Increased latency and error rates

> Buildkite reported increased latency and error rates that affected the Job Queue. Buildkite patched the webhook-processing deployment and monitored the recovery. The incident is resolved and it lasted about 90 minutes.

- Provider: [Buildkite](https://outages.live/buildkite.md)
- Type: Incident
- State: Resolved
- Worst impact: Partial outage
- Started: 2026-11-03 22:38 UTC
- Resolved: 2026-11-04 00:07 UTC (lasted 1 h 30 min)
- Components: Job Queue
- Official update: https://stspg.io/c9bpkqcstcsp

## Updates from Buildkite

### resolved, 2026-11-04 00:07 UTC

We have seen recovery and latency has returned to normal.

### monitoring, 2026-11-03 22:57 UTC

Delays in processing incoming webhooks and creating builds are improving for affected customers. We patched the webhook-processing deployment to increase capacity and processing lag has dropped. We are monitoring recovery as the remaining backlog clears.

### investigating, 2026-11-03 22:39 UTC

We're still seeing increased latency and error rates for a subset of our customers. We're currently investigating and will provide status updates as they become available.