# BigCommerce: Storefront Search Stability Issues for Subset of US Stores

- Provider: [BigCommerce](https://outages.live/bigcommerce.md)
- Type: Incident
- State: Resolved
- Worst impact: Degraded performance
- Started: 2026-10-14 09:08 UTC
- Resolved: 2026-10-14 09:42 UTC (lasted 33 min)
- Components: Storefront
- Official update: https://stspg.io/z5gwxnzkgkfh

## Updates from BigCommerce

### resolved, 2026-10-14 09:42 UTC

This incident has been resolved.

### monitoring, 2026-10-14 09:15 UTC

A fix has been implemented and we are continuing to actively monitor search stability.

### investigating, 2026-10-14 09:09 UTC

We are currently investigating this issue.

### identified, 2026-10-14 09:08 UTC

Commerce Engineers are investigating an issue impacting latency and availability of storefront search requests for a subset of US stores.