# BigCommerce: Webhooks Delay

- Provider: [BigCommerce](https://outages.live/bigcommerce.md)
- Type: Incident
- State: Resolved
- Worst impact: Degraded performance
- Started: 2026-09-20 07:55 UTC
- Resolved: 2026-09-20 09:01 UTC (lasted 1 h 6 min)
- Components: API & Webhooks
- Official update: https://stspg.io/lnk5yg6xctx6

## Updates from BigCommerce

### resolved, 2026-09-20 09:01 UTC

This incident has been resolved.

### investigating, 2026-09-20 07:55 UTC

BigCommerce engineers are currently investigating intermittent delays with webhooks delivery to a subset of stores. We will keep you informed with updates as they become available.