# BigCommerce: Delays in Real-Time Event Processing

- Provider: [BigCommerce](https://outages.live/bigcommerce.md)
- Type: Incident
- State: Resolved
- Worst impact: Operational
- Started: 2026-10-24 13:08 UTC
- Resolved: 2026-10-24 13:22 UTC (lasted 14 min)
- Components: Control Panel, Storefront
- Official update: https://stspg.io/q7dj9rvk1tr2

## Updates from BigCommerce

### resolved, 2026-10-24 13:22 UTC

This incident has been resolved.

### monitoring, 2026-10-24 13:08 UTC

We experienced delays in real-time event processing due to an issue within our messaging infrastructure. The backlog has now cleared, and processing has returned to normal levels. We are continuing to monitor the system to ensure stability.