# Backblaze: Unable to login to EWC in production

> Backblaze customers cannot log in to the Enterprise Web Console. All Organization Services APIs are unavailable, which also affects bucket creation for organization accounts. Backblaze reports that the incident is under investigation.

- Provider: [Backblaze](https://outages.live/backblaze.md)
- Type: Incident
- State: investigating
- Worst impact: Major outage
- Started: 2026-11-05 23:09 UTC
- Official update: https://status.backblaze.com/incidents/160fbfd5-4f8b-466d-a425-eeff4c428712

## Updates from Backblaze

### investigating, 2026-11-05 23:39 UTC

Due to an ongoing service issue, all Organization Services APIs are currently unavailable, affecting Enterprise Web Console logins and bucket creation for organization accounts. Our team is investigating and working to restore service. We will provide updates as more information becomes available.

### investigating, 2026-11-05 23:30 UTC

We are investigating an issue preventing customers from logging in to the Enterprise Web Console. Our team is working to restore access, and we will provide updates as more information becomes available.