# Augment Code: Major outage - Cosmos & CLI unavailable

- Provider: [Augment Code](https://outages.live/augment.md)
- Type: Incident
- State: Resolved
- Worst impact: Major outage
- Started: 2026-09-01 15:15 UTC
- Resolved: 2026-09-01 15:54 UTC (lasted 39 min)
- Components: Cosmos, Customer Dashboard, API
- Official update: https://stspg.io/jx1zh8gt2h71

## Updates from Augment Code

### resolved, 2026-09-01 15:54 UTC

This incident has been resolved.

### investigating, 2026-09-01 15:36 UTC

Google Cloud is experiencing elevated networking issues: Intra region VM to VM communication through an external IP address is experiencing high packet loss. We are working closely with Google for resolution.

### investigating, 2026-09-01 15:19 UTC

We're experiencing a major outage affecting Cosmos and CLI. We're actively investigating and will post an update by 9am PT.

### investigating, 2026-09-01 15:15 UTC

We are currently investigating this issue.