# Anthropic: Some users unable to sign up with Apple on the Claude iOS app

> Anthropic reports a sign-up problem with Sign in with Apple on the Claude iOS app. This affects claude.ai and mainly hits new accounts. Anthropic is investigating. New users can use Google or email to sign up.

- Provider: [Anthropic](https://outages.live/anthropic.md)
- Type: Incident
- State: investigating
- Worst impact: Partial outage
- Started: 2026-11-14 07:11 UTC
- Components: claude.ai
- Official update: https://stspg.io/4858wf40dx89

## Updates from Anthropic

### investigating, 2026-11-14 07:12 UTC

We are investigating an issue with Sign in with Apple on the Claude iOS app, which is mainly affecting new accounts. New users can sign up with Google or email instead. We will provide an update as soon as possible.