# Aiven: API requests failing/timing out

> Aiven API requests fail or time out. The outage started at 11:59 UTC on 5 November 2026 and is ongoing. Aiven reports the issue as identified. The issue is mitigated, and the engineering team works on a permanent fix.

- Provider: [Aiven](https://outages.live/aiven.md)
- Type: Incident
- State: identified
- Worst impact: Operational
- Started: 2026-11-05 11:59 UTC
- Official update: https://status.aiven.io

## Updates from Aiven

### identified, 2026-11-05 12:54 UTC

The issue has been mitigated, and our Engineering team is working on a permanent fix.

### investigating, 2026-11-05 12:00 UTC

You may experience timeouts and 500 errors when accessing Aiven APIs. We're currently investigating API performance to mitigate the issue.