# Adyen: Multibanco is experiencing higher error rates

> Multibanco transactions have higher error rates on the Payment methods and issuers component. Adyen identified an issue outside of the Adyen platform and contacted Multibanco. Adyen will give an update when more information is available.

- Provider: [Adyen](https://outages.live/adyen.md)
- Type: Incident
- State: identified
- Worst impact: Operational
- Started: 2026-11-06 11:56 UTC
- Components: Payment methods and issuers
- Official update: https://status.adyen.com

## Updates from Adyen

### identified, 2026-11-06 11:57 UTC

We have identified an issue outside of our platform resulting in higher error rates for transactions processed through Multibanco starting at 12:45 CET. We have contacted Multibanco and we will provide an update as soon as it becomes available.