# Adyen: Givex is experiencing higher error rates on TEST

> Givex transactions on TEST have higher error rates. The problem affects the Payment methods and issuers component. Adyen reports the cause is identified and is outside the Adyen platform. LIVE transactions with Givex are not affected. Adyen contacted Givex and will give an update.

- Provider: [Adyen](https://outages.live/adyen.md)
- Type: Incident
- State: identified
- Worst impact: Operational
- Started: 2026-11-03 16:37 UTC
- Components: Payment methods and issuers
- Official update: https://status.adyen.com

## Updates from Adyen

### identified, 2026-11-03 16:39 UTC

We have identified an issue outside of our platform resulting in higher error rates for transactions processed through TEST GIVEX starting Nov 1st,  14:00 CET. The transaction processing on LIVE with GIVEX is unaffected. We have contacted GIVEX and we will provide an update as soon as it becomes available.