# Adyen: MoMo is experiencing higher error rates

> Adyen reports higher error rates for transactions through MoMo, which affects the Payment methods and issuers component. Adyen identified the issue and states it is outside the Adyen platform. Adyen contacted MoMo and will give an update when available.

- Provider: [Adyen](https://outages.live/adyen.md)
- Type: Incident
- State: identified
- Worst impact: Operational
- Started: 2026-11-05 02:15 UTC
- Components: Payment methods and issuers
- Official update: https://status.adyen.com

## Updates from Adyen

### identified, 2026-11-05 02:15 UTC

We have identified an issue outside of our platform resulting in higher error rates for transactions processed through MoMo starting at 02:40 CET. We have contacted MoMo and we will provide an update as soon as it becomes available.