# Adyen: Swish is experiencing higher refusal rates

> Adyen reports higher refusal rates for Swish transactions on the Payment methods and issuers component. Adyen identified the issue outside its platform and contacted Swish. The incident is resolved and lasted 2 hours and 11 minutes.

- Provider: [Adyen](https://outages.live/adyen.md)
- Type: Incident
- State: Resolved
- Worst impact: Operational
- Started: 2026-11-03 01:52 UTC
- Resolved: 2026-11-03 04:03 UTC (lasted 2 h 11 min)
- Components: Payment methods and issuers
- Official update: https://status.adyen.com

## Updates from Adyen

### resolved, 2026-11-03 04:03 UTC

No text.

### identified, 2026-11-03 01:54 UTC

We have identified an issue outside of our platform resulting in higher refusal rates for transactions processed through Swish starting at 02:06 CET. We have contacted Swish and we will provide an update as soon as it becomes available.