# Adyen: Intersolve is experiencing higher error rates

> Intersolve payment methods and issuers had higher error rates for transactions on Adyen. Adyen identified the issue outside its platform and contacted Intersolve. The incident is resolved and lasted about 139 minutes.

- Provider: [Adyen](https://outages.live/adyen.md)
- Type: Incident
- State: Resolved
- Worst impact: Operational
- Started: 2026-11-04 17:38 UTC
- Resolved: 2026-11-04 19:57 UTC (lasted 2 h 19 min)
- Components: Payment methods and issuers
- Official update: https://status.adyen.com

## Updates from Adyen

### resolved, 2026-11-04 19:57 UTC

No text.

### identified, 2026-11-04 17:39 UTC

We have identified an issue outside of our platform resulting in higher error rates for transactions processed through Intersolve starting at 18:15 CET. We have contacted Intersolve and we will provide an update as soon as it becomes available.